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Our departmental values


  • Strive to uphold the university's promise internally and externally.
  • Honour our students' investment.
  • Represent the university internally and externally.
  • Communicate.


  • Remember it's not personal.
  • Emotional safety.
  • Respect everyone's role and importance.
  • Assume others have positive intentions.
  • Respect other teams.
  • Trustworthy: to be trusted to succeed and trust colleagues to do the same.
  • Accountable.
  • Embrace present-day thinking.


  • Listen and understand stakeholder needs.
  • Show empathy to other teams and effectively collaborate with team.
  • Work as a team towards a common goal.
  • Share and listen to ideas.
  • Encourage open, up/down/cross communication.
  • Accessible.
  • Respond to the thoughts and ideas of others with an open mind.
  • Communication openly with team members.


  • Accept current state/role, department, university.
  • Adapt to changes in a positive and supportive manner.
  • Communicate honestly project timelines/updates.


  • Exercise confidence to make big decisions.
  • Incorporate our vision in every task.
  • Plan with purpose.
  • Seek insights vs. subjective-based decisions.

Continuous Improvement

  • Understand and learn from past experiences and move to improve them.
  • Reflect: what we've done affects the future.
  • Own our mistakes.
  • Be accountable for our actions.
  • Commit to ongoing improvements and quality (Processes, work, project skills).


  • Recognize jobs completed well.
  • Provide opportunities to develop skills.
  • Understand and support of skill sets and expertise.
  • Build in time for learning and celebration.
Project Initiation Form Brand Central